Testimonials

"Lainey Bonsell has been a rock to me during my downsizing move from a house to a condo. She guided me through a tough market to sell my house and helped me find my dream condo. She always had valuable advice for me, from which mover to use to which handyman to hire to get my home ready for staging. I don't know how I would have managed to get through what I call my "monumental" move without her expertise, guidance and endless patience. You can't find a better real estate agent than Lainey."

"My partner and I had been trying to buy a home on and off for five years. We'd worked with many different agents and continued to switch until started working with Teresita and Heather. From Day 1, we felt supported and understood. They both truly took the time to get to know us, our wants/desires in a home, and were always so, so thoughtful and responsive in their communications with us. We can't recommend working with the LTHome Collective enough - the level of commitment to their clients is truly unmatched. Thank you so much Heather and Teresita for everything -we couldn't have done it without you both!

We have worked with LTHome Collective since late 2020. Teresita Link has been a wonderful realtor who spends time getting to know what you are looking for and making sure to communicate effectively. She is easy to get ahold of and will go above and beyond to make sure you are happy with your future home. The entire team at LTHome Collective has been a dream to work with. We bought a house and sold our condo with them. The client care manager, Karen, is on the ball with detailed communication, which left us feeling at ease throughout the whole process of buying and selling. We are very happy with the level of care and customer service exhibited by this wonderful team!

"Quite honestly the best service I've ever received while looking for a new home. Heather and Maria provided a service like no other, any questions you may have they will take all the time that is needed to make sure it is answered. Both went above and beyond during the search and even once we took possession of our new space. I would recommend LTHomes to anyone looking to rent or buy in a heartbeat. It truly is a service like no other thanks again to their team!!"

We had the pleasure of working with Heather from LTHome Collective, and we cannot recommend her enough! Heather played an instrumental role in making our dream of owning a condo in Humber Bay Shores a reality.

From the very beginning, Heather took the time to understand our needs and preferences. She patiently navigated our different personalities, making us feel heard and valued throughout the entire process. Given the challenges of Toronto's real estate market, we were initially worried about finding our perfect home, but Heather's expertise and dedication put our fears to rest.

Heather's responsiveness was truly impressive. She made herself available whenever we had questions, and her attention to detail in scheduling viewings around our busy lives was nothing short of meticulous. We always felt like a priority, and her ability to manage all her clients while giving us individualized attention was truly commendable.

"Throughout the negotiation process, Heather's professionalism and negotiation skills were evident. She skillfully dealt with listing agents and helped us secure our dream condo with a huge terrace overlooking the water - something we thought would be impossible in this competitive market.

Not only was Heather a fantastic real estate agent, but her team at LTHome Collective were also instrumental in guiding us through the paperwork and closing formalities. They made what could have been a daunting process feel smooth and effortless.

Overall, working with Heather and her team was an exceptional experience. We felt well taken care of and supported every step of the way. If you're looking for a dedicated, knowledgeable, and caring real estate agent to help you find your dream home, look no further than Heather and LTHome Collective Realty.

Thank you, Heather, for making our dreams come true!"

 I am absolutely blown away by the service that LThome provided my family through our difficult search for a home. Our needs were complex in that we had a ton of unknown (including where and what type of home we wanted to buy), but also very specific needs that we were not willing to compromise on. We viewed farm houses in rural GTA, 1 bedroom condos in the downtown core, and absolutely everything in between.

For the entire duration of the search, LThome treated us like family. They were incredibly responsive and supportive and never let us down, not even once. In addition to providing technical expertise and valuable strategy, they offered genuine friendship and support. LThome will forever hold a special place in my heart. I am incredibly grateful for their dedication and for consistently going WAY above and beyond what was required of them.

Huge shout out to Teresita, who I will always consider one of the most impactful people I've met. I strongly, and confidently recommend using LThome!"

"I worked with Teresita and Maria for the purchase of my new home in Leslieville. I could not have hoped for a better realtor! Teresita is very knowledgeable about all things house-related, understands the local market and considerations I needed to make as a newly single person. I definitely recommend LTHome!"

"I had a wonderful experience working with Heather and Lainey. They are incredibly pleasant, professional and thoroughly knowledgable in their field, and I benefited greatly from their advice and perspectives when it came to making decisions and resolving issues - one of which was very significant - as they came up. Heather and Lainey make a terrific team, and their great relationship with one another brought a real sense of comfort and ease to all of our interactions. They definitely put their clients first; whenever I wanted to see a property, or had a question or concern, they always acted immediately, and listened and responded promptly and thoroughly (the benefit of having a team behind you!), and I always felt that they had my back. Heather and Lainey went above and beyond for me, and I cannot imagine having gone through the process of purchasing my new home and selling my previous one with any other realtors. I would recommend them to anyone without hesitation, and look forward to working with them for future real estate transactions."

We’d like to take this opportunity to ‘officially’ thank you, in writing, from all our hearts for your hard work, dedication, patience (definitely your patience), knowledge, expertise and now friendship over the past 18-months.  We have been in our dream home now for just under 6-weeks, and we still say to each other often “I still can’t believe this is our home!”   

When we started out we had our list of ‘must haves’, ‘wants’ and ‘deal breakers’.  As we continued to see properties, see closing prices, place offers, be out-offered and lose out on homes that list became more of just the ‘must haves’ and not the ‘wants’. But as you know, we ended up securing our new home with all the ‘must haves’, PLUS all the ‘wants’ and in our target neighborhood! It's truly remarkable.   

During the process I had a point where I resigned myself to idea that we wouldn’t secure everything we wanted and where we wanted. Through those times your positivity and professionalism were the bright spot and the light at the end of the tunnel.  

I love how you kept our expectations realistic, while we still shot-for-the-stars. We never stopped dreaming, but we also didn’t lose valuable time in all our lives by being impractical in our search. You saw and heard the disappointment we felt when we lost out on several homes.  We were not the easiest of clients with such a large list of ‘must haves’ that we wouldn’t rescind on, while still remaining within our set budget – all this during an unprecedented time in Toronto real estate, and a pandemic to boot.   

I’ll never forget your confidence and reassurance. “This will work out in the end, and this is all part of the process…” you’d often say. “The right house will be yours… we’ll get there.” And boy did we ever. As mentioned previously, and as I mention to friends and family often, I still can’t believe this is our home.  

One thing I’d like to specifically thank you for that is not directly related to landing our dream home is how much you taught us about houses themselves in the process. Things like foundation, grading, drainage, electrical boxes, air circulation, sun exposure, windows, city licensing, neighborhoods, value additions, value subtractions and on and on.  As you know this is our first fully detached freehold property.  Our condominium townhouse was run and maintained by the corporation, so the knowledge you passed on to us about houses is irreplaceable as we live in our ‘forever home’.  

Also, the little things that you and your team did that mean so much. Never declining a request to chat or a request to see a property on our schedule. The pizza delivery for us and our friends on moving day. And the generous gifts for businesses in our area so we can learn all about our new neighborhood.  

6-weeks in and we love it more now than when we landed.  We have already become friends with several neighbors, and I (John) has found my new local pub (Harp & Kilt) and regulars as mates.  

And then of course, the sale of our home for not just above asking - but way above our top target, without even hitting the market! Using your professional network and contacts to bring in interested buyers before having to list and uproot our lives is priceless! Both in time, money and work (as I work from home).  We are still blow away with not only our new home, but the financial security we now have by selling our previous home for that amount. 

Please feel free to direct any potential clients to us if they have any questions, or share this letter with them as a referral. I highly recommend you with 100% confidence to my friends, family, or anyone and everyone in or considering to enter the real estate market.  

A very heartfelt thank you again for everything! We know you’ve already visited, but we can’t wait to have you over for a proper visit.  As I said before, you started out as our realtor and have now become a trusted friend.  

All the best! 

"Heather is without a doubt a personal service professional who goes way above and beyond for her clients. She installed confidence in our relationship as clients right away and anticipated concerns well before they even became an issue."

"Teresita was a real estate agent I would recommend to all my friends and family! She came highly recommended from my brother who had Teresita as his agent many years ago. The real estate market has never been proven to be more challenging than that of 2021/2022 and Teresita successfully navigated us through the sale of our condo and purchase of our new house. From the beginning of our journey to purchasing our new home, she was patient, knowledgeable, honest and always responsive. She made the time to have many conversations, lengthy phone calls and discussions after viewing many homes. Teresita always listened to our thoughts and concerns. I still remember, after changing our minds many times on the neighborhood or city we were going to move our family to, she heard and understood our personal reasons why. She took the time to fully understand our preferences including house layout and neighborhood. She made many trips out of the city to show us homes as they went on the market to ensure that we wouldn’t miss on any opportunity for our dream home. Teresita provided thoughtful and knowledgeable advice while being honest and open. We feel she truly cared about the biggest purchase in our life. When it came down to the big moment to make the purchase her negotiation skills were evident with her many years of experience and relationships she developed and maintained with the other agents throughout the buying process.

The house went on the market just days before the official lockdown, quarantine etc. This was all about navigating our way through the new normal of the Real Estate world. We were so blessed and lucky to have Lainey Bonsell of Royal LePage in our corner. There were no Google or road maps for this journey.

Lainey was patient, confident and consistently optimistic ‘thinking outside the box’ as we navigated this experience. With her expertise and creativity we made it successfully through to the other side. Lainey didn’t just make lemonade out of the pandemic lemons, but I think she achieved a very high quality ‘Lemoncello’

Thank you Lainey!”

“Teresita came highly recommended from a number of our friends and colleagues. We were preparing to purchase our first home and we wanted to work with someone who was experienced and help guide us to find us find the right home for us. Teresita was very thorough and prepared. A lot of our early conversations revolved around budget expectations what our plans were for the future and what neighbourhoods we could see ourselves in.

Once we started going to showings, Teresita showed her expertise right away. She was always quick to point what looked good, what needed work and where we could find real value later on. Eventually we found the house that fit us perfectly. Teresita guided us through the offer process, keeping us up to date and making sure that we were both competitive while remaining in our comfort zone. Once our offer was accepted, she kept in contact with us regularly, relaying info from the seller and ensuring that we had everything we needed for closing day. Overall, working with Teresita was a fantastic experience. We were looking for an experience realtor that guide us toward making a confident and informed decision and that is exactly what we got."

“Thank you so much for working so hard to help find us a home ... a little home that you made possible. Heather really listened to us and made us feel genuinely cared about. Most of all, we appreciated the honesty and clarity she brought to a very overwhelming process. We're so lucky she fell into our lives."

“We have had the pleasure of working with Teresita twice now - once when we bought our first home, and then when selling that home. Before and after we hired Teresita, we met a number of different realtors and she, heads and tails, stands out from the rest. We have always felt that she was 100% devoted to our needs whether it be buying or selling. She makes you feel like her only client and is there whenever you need her. 

She introduced us to a new area to buy our first home and it was the right fit. We were looking for a starter home and didn't have a lot of money to spend but she worked extremely hard to find the right home for us. She never tried to talk us into something. She always listened to what we wanted and worked from there.

She is in your corner at all times and this was clear again when we decided to sell. She gave us great advice on what we needed to do/didn't need to do to get our home ready. Her marketing plan worked to perfection as we had lots of interest sold well over asking price. During our selling process we encountered other agents who were late and otherwise not top notch professionals. This further highlighted how impressive Teresita is as she is always on time and is a superb communicator who walks you through every step of the process and gives you regular updates. 

My wife also loved her checklists to keep us on track (buying or selling). She also is able to recommend great people, whether it be lawyers, home inspectors or mortgage brokers. 

My wife and I cannot recommend Teresita enough for her caring and professional attitude and total commitment to us.”

“Lainey is absolutely fantastic! She is kind, professional and honest. Compared to other agents we have worked with in the past, we were so impressed with her every step of the way. Our real estate transaction was complicated due to many factors but she was always able to guide us through every hiccup and was available all the time for questions or concerns. I would recommend her to anyone I know and love and would use her again if I planned to move. Thank you Lainey for 'blowing it out of the park' for us!! You are truly the best!”

LT home is an excellent choice when needing real estate services. They were extremely efficient, gave clear instructions for preparing our home for sale, and assisted us in the purchase of our new home. Working with Heather and Teresita was an excellent experience for our family. They were always available for any sort of questions we had during this process. They were very generous; they gave us a nice house warming gift, toys for my son, and pizza provided on moving day. These are people that genuinely care about their clients, and I will absolutely use them again, and refer everyone I know, when the are in need of real estate services.

“Best ever! Teresita went the extra mile to ensure selling my condo was a smooth journey. Very pleasant to work with - a true professional totally committed to her clients

Teresita, thanks for the advice, guidance, timely updates and especially those little extras you performed on my behalf!

Especially arranging for furniture removal and the staging. I really believe staging helped make this a quick and totally satisfactory sale.

My only wish is that you were closer to my new city so that you could help me buy a new home here!

Best wishes to you and once again, Thanks!!!”

“Lainey was amazing!!!! She always had solutions to any problems that arose. She made great suggestions for ways to make our experience that much better. Lainey was always on top of things. She was extremely responsive and we always felt we could contact her and get a reply in a VERY timely fashion.

Lainey is the best! She has helped our family buy and sell a number of properties over the years and the experience of working with Lainey has always been very positive for all of us. We wouldn't hesitate to refer Lainey to anyone wanting a reliable, creative, honest, hard-working , dedicated , friendly, warm real estate agent! Thank you, Lainey, from the bottom of our hearts”

“Teresita has now helped my wife and me buy two homes and sell one. She is always available when we need to talk or see a house, which was crucial as houses were selling within hours at times. More importantly, Teresita's diligence saved us from heartbreak. As we were preparing to submit an offer on a house she dug up a previous listing from 15 years ago that listed the house a 1.5 car garage. It was currently listed as a two car garage (a must have for us). The garage had two separate garage doors so we had assumed it was a two car garage, just as it was listed. After finding the old listing we went out to the house to measure and sure enough a second car would not fit length wise because of an impediment. The house sold right in the area of our offer, and within our max price, which means we would have bought a house that didn't work for us if it wasn't for Teresita's hard work.

We were selling our house just as the GTA market was beginning to cool off. All of the agents in our area were cancelling open houses because of poor attendance, but Teresita, a mother herself, decided to keep our Mother's Day open house time slot, while others did in fact cancel theirs. During that open house the eventual buyers came through twice, booked a third appointment that night, and brought THE offer the next day. Teresita easily could have told us that open houses weren't getting the necessary return anymore and cancelled, but she didn't and that is why we sold for more and five weeks sooner than another house on our street that had more upgrades.

We cannot thank Teresita enough for her support.”

“Lainey, it was a joy to work with you! Thank you for your patience as I made the tough decision to sell my home in Toronto to retire up north. You provided stellar marketing and staging services that helped me secure a good price within just two days of listing. But even more importantly, you listened to my concerns and offered solutions that smoothed the way. Thank you!”

“We are 2 weeks out from moving into not only our first home, but our dream home(!!)- and that never would have happened without Teresita. We were very intimidated by the home buying process and what to expect from the Toronto market. Teresita was so knowledgeable and took the time to not only show us amazing homes that fit our style and budget, but also teach us so many valuable things. She truly went above and beyond! She was always there to answer our many first time homebuyer questions and at every step of the process we felt like she truly had our best interest at heart. When it came time to put in an offer she made sure we understood every line so that we submitted with confidence. That care and professionalism took away so many nerves for us. With 2 weeks to moving day she has stayed in touch and I can honestly say that I hope we stay connected for a very long while. We would recommend her a thousand times over to anyone looking for real estate needs!”

“Lainey came highly recommended by a friend. We were not disappointed! Lainey is extremely competent, professional and readily available. We were first time home buyers and she made us feel completely at ease while going through the process for the very first time. We’re also impressed with her commitment to her community and through her charitable work. You will find that Lainey is very thoughtful, relatable, and friendly. She’s not pushy and is completely genuine in the search for the right property. We will absolutely work with Lainey again in the future. Thank you Lainey for making it so easy for us!”