We’d like to take this opportunity to ‘officially’ thank you, in writing, from all our hearts for your hard work, dedication, patience (definitely your patience), knowledge, expertise and now friendship over the past 18-months. We have been in our dream home now for just under 6-weeks, and we still say to each other often “I still can’t believe this is our home!”
When we started out we had our list of ‘must haves’, ‘wants’ and ‘deal breakers’. As we continued to see properties, see closing prices, place offers, be out-offered and lose out on homes that list became more of just the ‘must haves’ and not the ‘wants’. But as you know, we ended up securing our new home with all the ‘must haves’, PLUS all the ‘wants’ and in our target neighborhood! It's truly remarkable.
During the process I had a point where I resigned myself to idea that we wouldn’t secure everything we wanted and where we wanted. Through those times your positivity and professionalism were the bright spot and the light at the end of the tunnel.
I love how you kept our expectations realistic, while we still shot-for-the-stars. We never stopped dreaming, but we also didn’t lose valuable time in all our lives by being impractical in our search. You saw and heard the disappointment we felt when we lost out on several homes. We were not the easiest of clients with such a large list of ‘must haves’ that we wouldn’t rescind on, while still remaining within our set budget – all this during an unprecedented time in Toronto real estate, and a pandemic to boot.
I’ll never forget your confidence and reassurance. “This will work out in the end, and this is all part of the process…” you’d often say. “The right house will be yours… we’ll get there.” And boy did we ever. As mentioned previously, and as I mention to friends and family often, I still can’t believe this is our home.
One thing I’d like to specifically thank you for that is not directly related to landing our dream home is how much you taught us about houses themselves in the process. Things like foundation, grading, drainage, electrical boxes, air circulation, sun exposure, windows, city licensing, neighborhoods, value additions, value subtractions and on and on. As you know this is our first fully detached freehold property. Our condominium townhouse was run and maintained by the corporation, so the knowledge you passed on to us about houses is irreplaceable as we live in our ‘forever home’.
Also, the little things that you and your team did that mean so much. Never declining a request to chat or a request to see a property on our schedule. The pizza delivery for us and our friends on moving day. And the generous gifts for businesses in our area so we can learn all about our new neighborhood.
6-weeks in and we love it more now than when we landed. We have already become friends with several neighbors, and I (John) has found my new local pub (Harp & Kilt) and regulars as mates.
And then of course, the sale of our home for not just above asking - but way above our top target, without even hitting the market! Using your professional network and contacts to bring in interested buyers before having to list and uproot our lives is priceless! Both in time, money and work (as I work from home). We are still blow away with not only our new home, but the financial security we now have by selling our previous home for that amount.
Please feel free to direct any potential clients to us if they have any questions, or share this letter with them as a referral. I highly recommend you with 100% confidence to my friends, family, or anyone and everyone in or considering to enter the real estate market.
A very heartfelt thank you again for everything! We know you’ve already visited, but we can’t wait to have you over for a proper visit. As I said before, you started out as our realtor and have now become a trusted friend.
All the best!